Terms & Conditions – SHRI RATNA

This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules thereunder. This electronic record does not require any physical or digital signature.
These Terms & Conditions govern your use of https://shriratnaa.com/⁠ (“Website”) and the products/services offered by SHRI RATNA, managed by Krishnamurthy S Hegadekar (“we”, “our”, “us”).
By accessing or using our Website, you agree to be bound by these Terms.

Contact Information
📞 +91 9187504611
📧 shriratnashop@gmail.com

Business Information
Business Name: Shri Ratna
Managed By: Krishnamurthy S Hegadekar
Registered Address:
568, Gandhinagara, Hegade,
Kumta, Uttar Kannada,
Karnataka – 581330, India
📞 +91 9187504611
📧 shriratnastore@gmail.com
🌐 https://shriratnaa.com/

Eligibility
By using this Website, you confirm that:
You are at least 18 years old
You are legally capable of entering into a binding contract
All information provided by you is accurate and complete

Products / Services
We offer products which may include:
Spiritual and devotional items
Gemstones and related accessories
Religious products
Lifestyle and traditional products
Product Notes:
Product images are for representation purposes only
Natural stones or handmade products may have slight variations in color, texture, size, or finish
Availability is subject to stock
We reserve the right to modify or discontinue products without prior notice.

Product Disclaimer
Natural stones, gemstones, and handcrafted products may vary slightly in appearance
Any information provided regarding traditional or spiritual usage is for general informational purposes only
Products are not intended to diagnose, treat, cure, or prevent any medical condition
Customers are advised to make purchase decisions at their own discretion

Pricing
All prices are listed in INR (₹)
Prices are subject to change without prior notice
In case of pricing errors, we reserve the right to cancel orders and process refunds if applicable

Orders & Payments
Orders are confirmed only after successful payment
Payments are processed through secure third-party payment gateways
We do not store debit/credit card details, CVV, UPI PIN, or banking credentials
We reserve the right to cancel orders due to:
Product unavailability
Pricing errors
Suspected fraudulent activity
Violation of these Terms

Shipping & Delivery
Orders are processed and shipped as per our Shipping Policy

Returns & Refunds
Returns and refunds are governed by our separate Return & Refund Policy.
Customers are advised to review the policy before placing an order.

Intellectual Property
All Website content including:
Logos
Product images
Product descriptions
Branding
Website content
is the property of Shri Ratna and may not be copied or reused without permission.

User Conduct
Users agree not to:
Use the Website for unlawful purposes
Provide false or misleading information
Attempt unauthorized access
Disrupt Website functionality

Limitation of Liability
Shri Ratna shall not be liable for:
Product misuse
Individual expectations regarding products
Delivery delays caused by logistics partners
Indirect or consequential damages
Our total liability shall not exceed the amount paid for the specific order.

Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
All disputes shall be subject to the jurisdiction of courts in Uttar Kannada, Karnataka.

Changes to Terms
We reserve the right to update these Terms at any time.