Thank you for shopping with SHRI RATNA. We are committed to delivering your imitation gold jewellery safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.
📦 Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation
- Orders are not processed or shipped on Sundays or public holidays
- You will receive an order confirmation once your purchase is completed
🚚 Shipping & Delivery
- We offer shipping across India
- Estimated delivery time: 5–7 business days, depending on your location
- Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances
💰 Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Free shipping may be offered on selected products or promotional offers
📍 Order Tracking
- Once your order is shipped, you will receive tracking details via email or SMS
- You can track your shipment using the provided tracking link
⚠️ Delivery Issues
- Please ensure that your shipping address and contact details are accurate
- SHRI RATNA is not responsible for delays caused by incorrect information provided by customers
- If a delivery fails due to customer unavailability, re-delivery charges may apply
📦 Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours with photos as proof
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue
🔄 Order Changes & Cancellations
- Orders can be modified or canceled only before they are shipped
- Once dispatched, orders cannot be canceled
📞 Contact Us
For any shipping-related questions or concerns, feel free to contact us:
SHRI RATNA
📞 Phone: +91 9187504611
📧 Email: shriratnashop@gmail.com
🌐 Website: https://shriratnaa.com/
We appreciate your trust in SHRI RATNA and strive to provide a smooth and reliable delivery experience.
– Team SHRI RATNA